General FAQ
What does Oliz Store offer?
How many Oliz Store outlets are there?
Do you provide second-hand gadgets?
Are your products 100% genuine and authorized?
Payments & Financing
Does Oliz Store provide EMI (instalment financing)?
Which banks or cards are eligible for EMI?
What payment methods do you accept?
Are the prices final?
Delivery & Orders
Does Oliz Store deliver all over Nepal? What is the delivery charge?
How long will delivery take?
Can I track my order?
Do you offer same-day delivery in Kathmandu?
How do I place an order?
Do you provide in-store pickup?
Product Range
Other than iPhones, do you sell other smartphone brands?
Can I pre-order products?
Do you provide corporate or bulk purchase deals?
Returns & Refunds
What is your return policy?
How long does it take to process a refund?
Can I exchange a product instead of returning it?
